" No Shows"

You will be considered a NO SHOW if you are 15 minutes late for your appointment...

This means if you do not give us a heads up that you will be running late, you will not be receiving a service and will have FORFEITED your deposit. If you did not pay a deposit a fee will be incurred in order to book again. I understand that emergencies happen and life happens but please, also consider that we have a life and our time is valuable to other clients as well as to our families.